ACE Fire and Security Systems Ltd established over 30 years is a UK leader in specialist security systems integration, access control, fire safety and regulatory compliance whilst managing risk for organisations across the UK and Internationally. Recognised as a Tier 1 supply chain and preferred partner solution, a specialist in its field, with a reputation for impeccable service standards. Our customers are corporate building owners, CAT A and CAT B Fit-Out contractors, Mechanical & Electrical contractors, and Facilities Management Service Providers.

Delivering all the services you need to ensure that your site or sites are safe and compliant with regulation. We pride ourselves on being experts in our specialist areas. Offering core services in:

• Fire Protection offering end to end design, Install, commission of fire and life safety systems to suit your building regulations, applications and ensure total compliance
• Security Systems and Integrations providing traditional state of the art security system solutions for sites and buildings to safeguard access, security, control, and data
• Monitoring and Maintenance using a central receiving centre 27/7, 365 days monitoring to NSI Gold Standard BBS5979 with integrated response and maintenance
• Occupant safety and wellness providing smart building system integrations to keep occupants’ safe well, productive, and happy. Offering occupancy management, contactless offices, and bacterial air purification.

We believe that client satisfaction bought about by our quality systems, coupled with our staff quality and service standards is essential to being a successful business.

Our mission is to be a trusted and specialist advisor in fire protection and security ensuring a world class service, demonstrating compliance, safety and protection for people and property.

Our customer promise is:

• Technical Competence through ensuring our people are technical specialists.
• Responsive by doing what we say.
• Regulatory compliance ensuring demonstrable compliance.
• Pride ensuring, we take great pride in our daily operations keeping people safe.
• Improvement by believing in continuous improvement and maintaining impeccable standards.

Providing outstanding system risk management and multi-layer, multi-technology solutions appropriate to their needs, building and best practice.

Working with ACE we will provide and ensure there our quality service and standards:

• Critical Service Specialists
• Competent People
• Deep Sector Expertise
• Tailored Solution
• End to end solution
• National and international reach
• 95% First time fix
• 97% customer retention
• Demonstratable Compliance
• World class customer service and support
• 24/7/365 Alarm and Video Receiving Centre

Accreditations

ISO9001 accredited

NSI Security Systems (Gold)

NSI Fire Systems (Gold)

BAFE SP203-1 accredited

BAFE SP101 accredited

Constructionline (Gold)

CHAS Premium accredited

Alcumus Safe Contractor accredited

FIA

NHS approved